Helpdesk

Assistance 1-FIVES

A hotline to support you instantly whenever you need it

  • A priority entry point for our customers
  • At your disposal 24 hours a day, 7days a week
  • The expertise of the manufacturer
  • Quick on-site intervention if needed
Operation-FIVES
Assistance 2-FIVES

Fives’ technical support reactivity and efficiency allows us to restart our installation quickly and meet our clients’ needs

Manager, Machinery & Transportation Sector,
Sumitomo Corporation

Fives offers a helpline service available up to 24-7 in order to limit downtime of your equipment

A 4-step assistance

A team of experts and specifics resources to support you every day

Expertise

  • Mechanization /Handling
  • Mechanical
  • Foundry
  • Robotic
  • Assembly
  • Electricity
  • Automatism
Assistance 3-FIVES
  • A direct access to our specialists
  • A follow-up of the failure history
  • A guaranteed respond and intervention time


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